PREMIUM Membership

Discover All the Benefits of M2 Store Premium

1. Free Shipping on Orders from €30

Shop for your favourite products and save on delivery costs.

One of the main advantages of M2 Store Premium is the opportunity to enjoy free shipping on eligible orders of €30 or more, compared with the standard free shipping threshold of €100.

With this exclusive benefit, you can shop throughout the year while reducing shipping costs, even when purchasing just a few items.

Your benefits include:

• Free shipping on eligible orders from €30.
• Greater convenience for frequent online purchases.
• Savings on delivery costs throughout your 12-month membership.
• More flexibility when placing smaller orders.

This benefit applies to eligible deliveries within Italy, subject to the Premium membership terms and conditions. Any exclusions for bulky, heavy or specially handled items will be communicated before checkout.

2. Fast Delivery with Express Couriers

Receive your purchases quickly with our efficient Express delivery service.

M2 Store Premium gives you access to the Express shipping services included in the programme, helping you receive your online purchases as quickly as possible.

For eligible products and destinations, delivery may take approximately 24 working hours from collection by the courier.

Whether you are organising a party, preparing your Christmas decorations or ordering household essentials, fast and reliable delivery makes shopping even more convenient.

Actual delivery times depend on product availability, order processing, destination and courier operating conditions.

3. Exclusive Discounts and Members-Only Promotions

Unlock special offers designed exclusively for Premium members.

Joining M2 Store Premium means gaining access to exclusive discounts, members-only promotions and special offers on selected products from our extensive online catalogue.

Throughout the year, you can take advantage of dedicated promotions across a wide range of product categories, including:

• Christmas trees, decorations and festive accessories.
• Nativity scenes, figurines and accessories.
• Carnival costumes, fancy dress and accessories.
• Halloween decorations and party essentials.
• Party supplies, birthday decorations and celebration accessories.
• Household essentials, home décor and accessories.
• Garden furniture and seasonal products.

Special offers may change throughout the year and apply only to products included in each promotion.

With M2 Store Premium, every members-only offer is another opportunity to save.

4. Dedicated and Personalised Customer Support

Enjoy dedicated assistance to make every purchase easier.

M2 Store Premium offers more than exclusive shopping benefits. As a member, you can also rely on dedicated customer support to help you find the right products and make informed purchasing decisions.

Our qualified staff are available to provide personalised advice, detailed product information and assistance whenever you need additional guidance.

Our dedicated support service can help you with:

• Product information and specifications.
• Personalised shopping advice.
• Technical or specialist product enquiries.
• Questions about orders and available services.
• Information about exclusive Premium promotions.

Customer Support: +39 0761 51 69 25

Service Hours: 9:00 AM – 8:00 PM (Italian time), on operating days.

5. Free Personalised Telephone Consultation

Need expert advice before placing an order? Our team is here to help.

With M2 Store Premium, you can benefit from a free telephone consultation service, designed to help you choose the products that best suit your needs and shop online with greater confidence.

Our experienced staff are available to provide detailed information, personalised recommendations and assistance with specialist or technical products.

With our free telephone consultation service, you can:

• Receive personalised product recommendations.
• Get detailed information about product features, technical specifications and usage.
• Compare different products and alternatives.
• Get advice on Christmas decorations, nativity scenes, Carnival costumes, party supplies, household essentials and home accessories.
• Find suitable solutions based on your preferences, requirements and budget.

An exclusive service at no additional cost, designed to make your online shopping experience easier, more convenient and more reliable.

Simply contact our team during customer service hours to request your consultation. No advance booking or appointment is required.

Phone: +39 0761 51 69 25

Service Hours: 9:00 AM – 8:00 PM (Italian time), on operating days.

REQUEST FREE CONSULTATION

6. Twelve Months of Exclusive Benefits with One Membership

One membership. A full year of exclusive advantages.

M2 Store Premium membership is valid for 12 months, starting from the date your payment is received.

During your membership period, you can enjoy all the benefits included in the programme whenever your purchases meet the applicable conditions.

There is no need to purchase a new membership for each order. Your benefits remain available throughout the entire 12-month period.

With a standard annual fee of just €30, M2 Store Premium is particularly convenient for frequent online shoppers who want to reduce their overall delivery costs while enjoying exclusive promotions and personalised assistance.

Why Join M2 Store Premium?

Every online purchase can involve additional delivery costs, increasing the total amount you spend.

With M2 Store Premium, you can reduce these costs thanks to a lower free shipping threshold, while enjoying exclusive promotions and dedicated customer services.

Here is why Premium membership is worth choosing:

• More savings: Save on shipping costs for eligible orders.
• More exclusive offers: Access discounts and promotions reserved for Premium members.
• Faster delivery: Benefit from the Express shipping services included in the programme.
• Dedicated assistance: Receive qualified support before and during your purchases.
• Greater convenience: Enjoy 12 months of benefits with one annual membership fee.

M2 Store Premium is designed for customers who want a more rewarding online shopping experience without compromising on service quality.

Compare Standard and Premium Membership Benefits

Benefits are subject to the applicable membership terms and conditions. Shipping exclusions may apply.

How Does M2 Store Premium Work?

Step 1 – Purchase Your Membership

Select the M2 Store Premium programme and complete your online purchase.

Step 2 – Activate Your Benefits

Once your payment has been received and your membership has been registered to your account, you can start enjoying the benefits included in the programme.

Step 3 – Explore Our Online Catalogue

Browse the extensive selection of products available at M2Store.it and choose your favourite items.

Step 4 – Enjoy Your Exclusive Premium Benefits

Throughout your 12-month membership, you can take advantage of eligible free shipping, members-only promotions and personalised customer assistance.

Frequently Asked Questions About M2 Store Premium

How much does M2 Store Premium cost?

The standard price of M2 Store Premium membership is €30 for 12 months, unless a special promotional price is available at the time of purchase.

How long does Premium membership last?

Premium membership is valid for 12 months, starting from the date your payment is received.

What is the minimum order value for free shipping?

Premium members can enjoy free shipping on eligible orders of €30 or more, subject to the programme's shipping terms and applicable exclusions.

Is free shipping available throughout Italy?

Free shipping applies to eligible deliveries within Italy. Special conditions may apply to smaller islands, remote locations, oversized items or products requiring special transportation.

Is Express delivery always completed within 24 hours?

Express shipping may provide delivery within approximately 24 working hours in eligible locations. Actual delivery times depend on product availability, destination, order processing and courier operations.

Are Premium discounts available on all products?

Premium discounts and special offers apply to selected products and categories included in each promotional campaign. Not all catalogue items are necessarily eligible for additional discounts.

Can I use my Premium benefits more than once?

Yes. You can enjoy the benefits of your Premium membership multiple times throughout the 12-month period, provided your orders meet the applicable terms and conditions.

Is the Premium telephone consultation service free?

Yes. All M2 Store Premium members can request a free telephone consultation with our qualified staff, with no additional charges for the consultation service.

Simply call +39 0761 51 69 25 during our service hours. No advance booking or appointment is required.

How can I request more information?

You can contact M2 Store by calling +39 0761 51 69 25 or emailing info@m2store.it for more information about the Premium membership programme.